I've recently purchased an XDJ-RX and downloaded rekordbox, have also downloaded up-to-date firmware and drivers, all showing as successfully installed.

I have tried connecting my laptop (Samsung) via Ethernet and USB and the option to connect doesn't appear in Rekordbox which after a week is really starting to frustrate me.

Additionally, I tried transferring all my music on to a 2TB external hard drive and connecting via a USB port and again this doesn't appear to work, XDJ-RX just comes up with an error code.

The only way I can connect my music is via my iPhone - any suggestions to get the laptop / external hard drive option working?

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1, What are the format of the drives you're trying to connect? (Fat32, NTFS, Mac journaled?)
2, What OS are you using the on the laptop?
3, Have you properly checked that your drivers are up to date on your laptop for things like the drive controllers or USB busses?
4, Do you see the drives in device manager when you plug them in?
5, What version of rekordbox are you using?

Have you tried looking on the pioneer dj support forums?

Some people report a problem with the firewall blocking access.

there is useful advice here Pioneer Support Link

It also says that rekordbox only connects via LAN so no point in you trying to connect it via USB.

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